NOTE: There was a compatibility issue with EndNote X7 and the MacIntosh OS Sierra which has been corrected in the latest version X8.

A Cite While You Write patch is available for EndNote X7 that addresses the compatibility issue with Office 2016/Office 365 on Macintosh [the Endnote toolbar tab not appearing in the Word menu]. The patch will become automatically available after successful installation of X7.

[To fix earlier or later versions: https://support.clarivate.com/Endnote/s/article/EndNote-for-Mac-Tools-disappeared-from-Word?language=en_US]

First, try rebooting your computer. If that does not work, try the following:

Unzip the 'EndNote CWYW Word 16.bundle' or 'EndNote CWYW Word 2016.bundle' file as appropriate. Place this file in the 'Hard Drive Name: Library: Application Support: Microsoft: Office365: User Content: Startup: Word' folder. Start Word and look for the EndNote tab in the Ribbon. Tools are present, but not responsive. Sep 30, 2013 Microsoft Word 2013/2016 pt 7 (Table of Contents, Bibliography, Endnote, Index) - Duration: 18:14. Amir Parmar 48,625 views.

• Install the EndNote update(s) from http://endnote.com/support/enupdates.asp

• Open EndNote, and go to the EndNote menu. Select Customizer from the EndNote menu. Check the box in front of the Cite While You Write option. Click next until the Customizer is finished. Open a library. Then open Word and check the Tools menu for the EndNote submenu.

Is Not A Directory

If the tools do not appear:

Microsoft Word Installation Directory Mac Endnote Download

1. Close Word and EndNote.
2. Open your hard drive and go to the folder: EndNote X-: Applications:EndNote X-:Cite While You Write
3. Copy the file EndNote CWYW Word 2011.bundle
4. Go to the folder Applications:Microsoft Office 2011:Office:Startup:Word and paste the copied file
5. Start Word, go to Word > Preferences and click on File Locations
6. Make sure the Startup folder is set by highlighting Startup and clicking on Modify. Select the folder Applications:Microsoft Office 2011:Office:Startup:Word and click Choose
7. Click OK and close Word.
8. Start EndNote and then start Word.

If the tools still do not appear:

• Change Word Preferences so it will not automatically open up the document gallery (which can prevent EndNote from connecting)

Install Directory

As a last resort, try reinstalling EndNote. For technical assistance contact EndNote Technical Support.