Reinstall Microsoft Excel Mac Os X

Before Removing Office | Procedure for Office 2004 | Procedure for Office X

I updated my Mac to macOS Mojave, which is a disaster to my work Mac. Now I'm trying to properly uninstall Office 2016 for Mac first and do a clean reinstall to get things work again. Somehow I just didn't find these instructions on Microsoft's support site.

  • Locate Microsoft Excel 2016, and click “Quit Process” button in the left corner. Click on Quit in pop-up dialog, and if it doesn’t work, click Forece Quit instead. After that, follow the manual steps below to uninstall Microsoft Excel 2016 for Mac. Regular Ways to Uninstall Microsoft Excel 2016 on Mac.
  • Jan 15, 2020 macOS Recovery makes it easy to reinstall the Mac operating system, even if you need to erase your startup disk first. All you need is a connection to the Internet. If a wireless network is available, you can choose it from the Wi-Fi menu in the menu bar.

As a rule, a removal and reinstallation of Office should be your last line of defense. It’s not difficult, but it is time consuming, so why not try simpler procedures first. The Troubleshooting Index will point you to various procedures for problem solving, including dealing with munged settings files, corrupt or duplicate fonts, damaged documents, conflicts with third-party software, repairing disk permissions and keeping your software updated.

There are, however, two scenarios which should make a removal & reinstallation your first line of defense:

  • You have attempted to uninstall or reinstall Office – or its individual applications – without first using the Remove Office tool: Dragging Office applications to the trash will leave files behind which will not be overwritten when you reinstall. So if you have done a “dirty” uninstall or reinstall, you must clean up your act.
  • You have been unsuccessful in your attempt to apply updaters to Office: Either you receive an error message or you notice that your Office application version numbers are not what they should be (click here for more on version numbers). Chances are very high that the updater failed because you moved or renamed Office files which now can’t be found and updated.

Before Using the Remove Office Tool

Back up important files! While a removal of Office will not touch your documents or your Microsoft User Data (MUD) folder, the wise computer user backs up all personal files regularly, and certainly before performing major disk maintenance or software removal/reinstallation of this magnitude. (For more on “best practices” for backing up your work, click here.) This should seem obvious.

Not so obvious are all the customized files – preferences, templates, dictionaries, etc. – that should at least be considered for backup. Among them are your Normal template, custom templates, custom dictionaries, AutoCorrect list, and preferences/settings files for all Office applications. For a complete rundown of these files and their locations, click here.

Other things to keep in mind before moving on to the procedure itself:

  • Don’t skip steps! You’ll spend twice as much time as necessary on this job because you’ll end up having to do it over.
  • Empty your trash to insure that no Office components are in use.
  • Be aware that in OS X, the position of all things is significant: If you use the Office Setup Assistant (Office 2004) or the Installer (Office X), this will ensure that everything lands in the correct folder. If you use the Drag & Drop method of installation, you must drag Office to the hard drive: Don’t get creative!
  • In general, it’s a good idea to leave Office files where they have been installed – and don’t rename them. If you do choose to move such files, you must instruct Office/Word how to find them. Certain Word file folders (like Documents, User Templates, Startup) can be safely moved if you use Preferences> File Locations to tell Word what you’re doing. For more on File Locations, see How to Install a Template. For other types of files, use symlinks (symbolic links) rather than aliases since the links to aliases can be broken in certain circumstances.
  • While you are not likely to be asked for it, it’s always a good idea to have your CD key handy when reinstalling Office. Depending on your version, it will be located somewhere in the Office packaging, such as a sticker in the booklet or brochure, on the box, or on the CD envelope. When you find it, make a note of it in case you need it in the future.

Procedure for Office 2004

  1. Launch the Remove Office tool, located in HD/Applications/Microsoft Office 2004/Additional Tools/Remove Office. Note: Remove Office is installed by default when you do a full install of Office 2004. If you can’t find it in the above location, you will have to custom install it from the Office 2004 CD.
  2. Press the 'Continue' button to locate currently installed copies of Office.
  3. Select the version(s) of Office that you want to remove, and press the 'Continue' button.
  4. Choose to 'Remove the Office 2004 folder,' 'Remove the selected Office 2004 system files,' and 'Preferences.” There may be times when you want to remove selected Office components, but assuming you’re reading this page because you’re in trouble, this isn’t one of them!
  5. Repair disk permissions: In OS 10.2 - 10.4, go to HD/Applications/Utilities. Open up Disk Utility. Select your hard disk and then click the First Aid tab. Click the button to “Repair Disk Permissions.” In OS 10.1, download the Repair Privileges Utility [NOTE: outdated link removed by Lene Fredborg 19-Feb-2017], free from Apple, and run it. Do notuse this Utility on later OS versions. For more on this subject, click here.
  6. Insert your Office 2004 CD and reinstall by running the Office Setup Assistant (recommended). If you prefer to Drag & Drop, be sure to drag to the hard drive.

    If you use the Office Setup Assistant and receive the following error message – “The installation for Office 2004 cannot complete because disk is full” – see Microsoft Knowledge Base article #841417. After performing the workaround, repair disk permissions and try the installation again.

    If you use the Drag & Drop method and receive the following error message – “The installation for Office 2004 cannot complete because disk is full” – see Microsoft Knowledge Base article # 841419. After performing the workaround, repair disk permissions and try the installation again.

    In any other situation, if an Office install program hangs, stalls, or gives error messages such as “bad disk” or “disk full”, stop the installation. Chances are your hard drive needs to be repaired. Run a good disk utility such as DiskWarrior or TechTool Pro and try the installation again.

  7. Start each Office application once and quit it. This forces each application to create its preference files.
  8. Repair disk permissions again.
  9. Run Microsoft AutoUpdate. After installing any updates, repair disk permissions again.
  10. If everything is running properly and only if everything is running properly, reinstall backed up files. CAUTION: Reinstall these files one at a time and test after each to be sure that you haven’t reinstalled the source of your original problem. Don’t reinstall files if you can avoid it; wherever feasible, just reset your preferences rather than reinstalling an old preference file. In other words, start as “clean” as possible. For more on reinstalling backed up files, click here.

Procedure for Office X

  1. The Remove Office tool is located in the Value Pack folder on the Office X CD. Install it and run it.
  2. Repair disk permissions: In OS 10.2 - 10.4, go to HD/Applications/Utilities. Open up Disk Utility. Select your hard disk and then click the First Aid tab. Click the button to “Repair Disk Permissions.” In OS 10.1, download the Repair Privileges Utility [Lene Fredborg, 4-Feb-2019: Removed outdated link to http://docs.info.apple.com/article.html?artnum=106900], free from Apple, and run it. Do notuse this Utility on later OS versions. For more on this subject, click here. Insert your Office X CD and reinstall by running the Installer (recommended). If you prefer to Drag & Drop, be sure to drag to the hard drive.

    If an Office install program hangs, stalls, or gives error messages such as “bad disk” or “disk full”, stop the installation. Chances are your hard drive needs to be repaired. Run a good disk utility such as DiskWarrior or TechTool Pro and start this procedure from the top.

  3. Install any Value Pack items that you may want, using the Installer. You can always install others later but you must reapply all Office updaters if you do.
  4. Start each Office application once and quit it. This forces each application to create its preference files.
  5. Repair disk permissions again.
  6. Download [Lene Fredborg, 11-Feb-2018: Removed outdated link to http://www.microsoft.com/Mac/downloads.aspx#OfficeX] and install the Office X 10.1.6 updater (which includes the previous updaters through 10.1.5). While on the Microsoft download page, check for more recent updaters. The information above was current as of the Page Updated date at the bottom of this page. For more on updating, including information on version numbers, click here.
  7. Repair disk permissions again.
  8. If everything is running properly and only if everything is running properly, reinstall backed up files. CAUTION: Reinstall these files one at a time and test after each to be sure that you haven’t reinstalled the source of your original problem. Don’t reinstall files if you can avoid it; wherever feasible, just reset your preferences rather than reinstalling an old preference file. In other words, start as “clean” as possible. For more on reinstalling backed up files, click here.
For Removal/Reinstallation information about Office/Word 2001 and Office/Word 98, click here.

It can be frustrating to have your document all ready to go but when you try to print you're not able to. In this article we'll walk you through a few steps you can try to get printing from Microsoft Office for Mac working again.

In this article I'm going to assume that you've already checked a few of the obvious things such as:

  • Is the printer turned on?

  • Is there paper, ink and/or toner in the printer?

  • All cables to the printer and the computer are securely connected?

Note: If your printer is displaying an error message please contact the manufacturer of the printer for support of that specific error message.

This article is for troubleshooting when you can't get your document to print at all. If you have questions about how to print a document in Office for Mac or how to do special things like print on both sides of the page (duplex) see Print a document in Word for Mac.

Reinstall

Make sure you have all Apple software updates installed

The first thing to do in troubleshooting print issues is to make sure you have all of your Apple software updates installed. To do that: click the Apple button at the top left corner and choose Software Update. Walk through the Software Update wizard and have it download and install any updates that it finds.

Once the updates are complete, reboot your computer then try your print job again. If it still won't print your printer may be paused or another print job may be holding up the queue.

Make sure your printer isn't paused

  1. Click the printer's icon in the Dock to open the printer's queue window .

  2. If you see the Resume button in the toolbar that suggests that the printer is paused. Click the Resume button and see if printing proceeds.

If the printer isn't paused, but print jobs are stacking up anyhow, it's possible that another print job is holding up the queue because of an error with that job. To clear that job select it, then click the Delete Job button on the right .

Test printing in a new document

It's possible that the problem is in your document, so let's try printing from a different document to test that idea.

  1. Create a new file in the Office program (Word, Excel, PowerPoint etc.) that you're having trouble printing from. To do that click File > New

  2. Type a few words of random text

  3. Try to print the document

If it prints successfully that tells us that the problem is in your existing document. See Troubleshoot damaged documents in Word for Mac.

Excel

If it doesn't print successfully try changing the font of your text by selecting your sample text, choosing the Font drop down on the ribbon, and selecting a different font. Try printing again. If it prints successfully that tells us the problem is with the font you're using. The easiest solution is to use a different font for your text.

Try printing from another program

To test whether another program can communicate with the printer, and whether the printer driver is functioning, try to print from another program such as Notes. Start the Notes app on your Mac, open an existing note or create a new note with some sample text, then click File> Print and see if it will print.

Microsoft

If it prints successfully from Notes that tell us that you have a problem with your installation of Microsoft Office. In that case you may need to uninstall Office 2016 from your Mac and then reinstall it. See Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.

If it does not print successfully from other programs that suggests there may be a problem with the printer drivers or configuration.

Delete the printer and reinstall it in OSX

To delete and add the printer, follow these steps:

  1. Click the Apple logo in the upper-left of the screen

  2. Click System Preferences

  3. Click Printers & Scanners

  4. Select the printer that you want to remove

  5. Click Delete (-)

  6. To add a new printer and test it, Click Add (+)

  7. In the Connection Method list, click the connection method that your printer uses

  8. In the Printer list, click the printer that you want to add, and then click Add

Go back to your Microsoft Office application and try printing to the printer you just re-added. If it still won't print, it may be that you need to replace your print driver files.

Remove and reinstall your print driver files

Deleting and reinstalling your printer resets that printer's settings but may not always replace the print driver files. Follow these steps to replace those:

  1. Click the Apple logo in the upper-left of the screen

  2. Choose System Preferences

  3. Choose Printers & Scanners

  4. Control+Click anywhere in the device list. Choose Reset printing system from the shortcut menu.

  5. In Finder choose Go > Go to Folder and go to the /Library/Printers/ folder.

  6. In the Printers folder that appears click Edit > Select All then choose File > New folder with Selection to create a new folder containing those drivers. The folder will be named 'New Folder With Items' by default, which is fine for our purposes. When we're done you can delete that folder to save space.

  7. Repeat the process you did for deleting and reinstalling the printer. This time your system will download and install new printer drivers too.

Go back to Office and test your printing again. If it still doesn't work your printer preference files might be causing the problem.

Replace the printer preference files

Corrupted printer preference files may cause printing issues. To replace the printer preference files, follow these steps:

Reinstall Mac Os X Mojave

  1. On the desktop, click File, click New Folder, type Print Prefs, and then press RETURN on your keyboard

  2. On the Go menu, click Home

  3. Open Library

    Note: The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu

  4. Click Preferences

  5. Hold down the Apple or Command key, and then click each com.apple.print.*.plist file. For example, hold down the Apple key, click com.apple.print.PrintCenter.plist, and then click com.apple.print.PrintingPrefs.plist. In this example, the com.apple.print.PrintCenter.plist and com.apple.print.PrintingPrefs.plist files should be highlighted

  6. Drag the files that you highlighted in step 5 to the Print Prefs folder that you created in step 1.

  7. Restart your Mac

Try printing again from Microsoft Office for Mac.

Reinstall Microsoft Excel Mac Os X 10 11

See also